Returns and Exchange
Returns are very easy here at crazypole.ru. If you don’t like your item(s) for any reason (it didn’t fit, imperfections, or it just clashes with your personal style), simply send it back to us within 14 days. Once we process your returned goods, we’ll send you a confirmation email along with a store credit code. You can use this code to get a different size, color or whatever you need! This code will never expire, so take your sweet time finding your perfect item.
To begin the return process, fill this form.
Mail this form and the products back to us:
Pure Passion LTD
ul. Krasnaya Presnya 9 Moscow, Russian Federation
TEL: +7 49 95049876
Returns must be in original conditions (unworn, unwashed, with original tags and packaging).
Customers are responsible for return shipping fees.
Processing returns takes a few days from the time your return is received, so please be patient with us.